Support runs by email only -- no phone line, no live chat, no ticket portal to log into.
For anything -- account questions, a newsletter that needs a fix, platform access trouble, or a billing question.
owen@signalforauthors.comCancel, update your card, or see your billing history yourself, any time, no email needed.
Open your billing portalA little context speeds things up: your pen name, what plan you're on, and what you're seeing (a screenshot helps for anything visual). For billing questions, let us know if it's about the trial, a charge, or cancelling.